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Message Tracking using EAC in Exchange 2013

Robin Thomas | February 23rd, 2015 | exchange 2013

Message tracking log is one of the excellent feature of the exchange server. Mostly it is used to maintain the record of all the messages that are transferred in the server. Mostly it is used for the forensic use to track the message. One can also use it in troubleshooting the issues.

For configuration the options of Message Tracking, you can use of the command: Set-MailboxServer or Ser-TransportService Cmdlets of PowerShell. Setting that you can configured using these Commands are given below:

  • You can enable or disable the tracking log using these commands.
  • You can specify the location of log files
  • You can specify the size of log files or size of whole directory using these commands.
  • You can also enable or disable the Subject in the log files
  • So let us discuss Message Tracking Logs in the Exchange Server 2013

Prerequisites to Track message using Message Tracking Logs

To perform the message tracking RBAC permissions described below are required

  • Recipient Management
  • Organization Management
  • Records Management

Now us understanding the features of Message Tracking Logs with Example. Consider that we have sent some mails before tracking it:

Step 1: At first, open Exchange Admin center and enter the required credentials. Now click on Mail flow as described below:

exchange admin center

Step 2: Now click on the delivery report from the mail flow, then Search for message sent to and select the mailbox of the user

users mailbox

Step 3: In the figure given above, you will see that mailbox of Johnson is selected. You can also select mailbox of multiple users if you want

users mailbox1

Step 4: In the Box of “Search for these words in the subject line’” type the keywords that you want to search in the subject line.

delivery

Step 5: Now click on the search option to view the results and to expand the report, double click on it

search result

 

Step 7: As you click on the option email this report, OWA will open with an attachment of report. You can also view this report by clicking on the option ‘click here’ as shown below. After completing all the section click on ‘Send’ option at the top of the window.

delivery report

Step 8: Clicking on the send option will send the report to the recipient that you have mentioned earlier. Here in OWA, you can see that the report is sent to the administrator.

owa

Step 9: Now you can see the delivery report and can sent to the user if it is requesting for the same.

delivery report1

 

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Robin Thomas

Robin Thomas is a technical writer. He wrote plenty of articles or blogs regarding Exchange server mailbox corruption problem and share its precise solution on Google Plus, Twitter and Facebook.